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Frequently Asked Questions

General Questions

1. What is Hello Kitty Online?

2. What is an MMORPG/MMOG?

3. How does Hello Kitty Online differ from other online games?

4. How much does it cost? Are there any fees?

5. Do I need an Internet connection to play?

6. What are the system requirements? Will my computer be able to handle it?

7. Why do I need to sign up to SanrioTown to play Hello Kitty Online?

8. When is Hello Kitty Online going to be released?

9. Will Hello Kitty Online be released for the Mac / Linux / any game consoles?

 

Game World

10. Will I be able to meet Hello Kitty or any of the other Sanrio characters?

11. How big is Hello Kitty Online's game world?

 

Gameplay

12. Can I play as a Sanrio character like Hello Kitty or Keroppi?

13. Are there classes and/or races?

14. Is there player housing?

15. Is it easy to learn to play Hello Kitty Online?

 

Premium Content

16. What is premium content in Hello Kitty Online?

17. What is the Item Mall?

 


Miscellaneous 

18. Will there be Player versus Player (PvP)?

19. Will the game only be in English? 

20. How much of the game has instanced areas?

21. Will the battles be only solo or group?

22. What kind of weapons/armor/items will there be?

23. Will the game have high-end enemies to defeat?

 

Answers

General Info

1. What is Hello Kitty Online? 

Hello Kitty Online (HKO) is the official massively multiplayer online game (MMOG) of Hello Kitty and Friends, and the first game to integrate social networking web services into the game experience.

 

Set in the magical world of Sanrio Land,  players will embark on a fun-filled adventure and visit breathtakingly cute locales such as Sanrio Harbour and the Flower Kingdom,  or socialize in Sanrio Versions of real world cities such as London, Paris, Tokyo and New York.  Lots of fun-filled activities await players in the game including puzzles, quests, and an enchanting storyline.

 

Players choose and customize their character avatars (toons), build their dream houses, cultivate their own farms, set up guilds, earn and spend Sanrio Points around the game world, and interact with their friends and favorite Sanrio characters.

 

Hello Kitty Online is more than an ordinary MMOG/MMORPG because it is integrated with SanrioTown, the official Hello Kitty community. Many of SanrioTown's features and award-winning technologies are available within the game, making it a great way for players to meet friends and socialize in a warm and friendly environment.

 

2. What is an MMOG/MMORPG?

MMORPG is short for Massively Multiplayer Online Role-Playing Game, MMOG is the same but does not specify role-playing features. MMORPGs and MMOGs are online games that allow thousands of gamers to play in the game's evolving virtual world at the same time via the Internet. In an MMORPG you take on an alternate persona for the duration of play, and manage that persona's growth and affairs in his or her online world.

 

3. How does Hello Kitty Online differ from other online games? 

Hello Kitty Online (HKO) has a number of differences from traditional online games. Firstly, this is the only official online title featuring Hello Kitty and friends. Secondly, HKO is integrated with the Sanriotown online community, which provides messaging and social networking services like email, blogs, discussion boards, online video sharing, flash games, and more.

 

In addition to traditional MMORPG elements such as the crafting system and avatars customization, HKO has a number of social features built directly into the game system, including cooperative farming, multiplayer mini-minigames and more.

 

4. How much does it cost? Are there any fees? 

Hello Kitty Online is free of charge and there are no subscription fees. Simply sign download the game and install it, and you are ready to play.

 

HKO does offer premium features and upgrades such as unique character customization options, in-game items and farm designs. These premium elements can be purchased from the Hello Kitty Online Item Mall using Sanrio Cash Points. Sanrio Cash Points are purchased with real money.

 

5. Do I need an Internet connection to play?

Yes. HKO is an online game and an Internet connection is required. There is no offline version of HKO.

 

6. What are the system requirements? Will my computer be able to handle it? 

Most computers equipped with at least Intel Pentium IV or equivalent processor should play the game without trouble. HKO requires at least 512MB of RAM and 5GB on your hard disk.

 

Hello Kitty Online System Requirements

 

Minimum

Intel Pentium 4 CPU 1.5 GHz
512MB RAM
5 GB disk space
Operating system: Windows 2000 / XP / Vista (32 bit)
DVD-ROM, (for DVD installation)
Flash 10 Plugin for Internet Explorer
56K Internet connection.
DirectX 8.0
DirectSound support

Recommended

Intel Pentium 4 CPU 3 GHz or better
1GB RAM
5 GB disk space
Operating system: Windows XP / Vista (32 bit)
DVD-ROM, (for DVD installation)
Flash 10 Plugin for Internet Explorer
Broadband Internet connection (256K or higher)
DirectX 9.0 or higher
DirectSound support

 

7. Why do I need to sign up to SanrioTown to play Hello Kitty Online?

HKO is integrated with and uses many of SanrioTown's social features, and thus requires a SanrioTown account. SanrioTown has a unified account system for all features and products including SanrioTown email, blogs, flash games, video sharing, and of course Hello Kitty Online. It is therefore not possible to log in to HKO if you don't have an account on SanrioTown.

 

8. When is Hello Kitty Online going to be released? 

HKO was launched in 2009. Please keep checking our web site for news and updates.

 

9. Will Hello Kitty Online be released for the Mac / Linux / any game consoles? 

No, HKO is only  playable on a Microsoft Windows machine or a machine that is running some form of Windows. If you have a Mac and Boot Camp, you can install Windows on it and HKO will work just fine. The web components of HKO can be played on a Mac but the game client itself requires a Windows environment.

 

Game World

10. Will I be able to meet Hello Kitty or any of the other Sanrio characters? 

Sure you will! You will meet many of Sanrio's popular characters and interact with them. You will even have a chance to visit some of their homes. In many cases Sanrio characters will ask you to help them by completing the missions they offer you.

 

11. How big is Hello Kitty Online's game world? 

HKO takes place in Sanrio Land. Sanrio Land contains various main areas, including famous cities like London, Beijing, Paris and others, as well as fantasy lands like Florapolis, the Dream Forest, Sanrio Harbour and a newbie village (Dream Carnival) where players will learn how to play.

 

Gameplay

12. Can I play as a Sanrio character like Hello Kitty or Keroppi? 

No, because characters such as Hello Kitty and Keroppi are unique, so there cannot be more than one of each. Players won't be able to play as famous Sanrio characters, but they can meet Sanrio characters to interact with them in a variety of ways, such as playing mini-games, visiting their homes, and helping them with various tasks.

 

13. Are there classes and/or races? 

HKO offers human avatars only. Players decide what skills and abilities their avatars focus on. in the course of their adventures  There is a wide variety of items, clothes and hairstyles to choose from to create a unique looking avatar. Skills and skill levels, in-game actions, pets, gear etc., have effects on your avatar, allowing you to produce a distinct and individual character.

 

14. Is there player housing? 

Yes. Players can choose from a variety of houses to build in their farms.  Building these houses can  be a fun-filled cooperative exercise.  Once complete, players can decorate homes with a large variety of furniture that they can either purchase from NPCs and other players, or build themselves.

Players can also plant and cultivate their farms with many different crops and plants. Farms require careful care or they may develop infestations of pests, however at harvest time the rewards can be quite worthwhile. Farms also provide extra storage space for items.

 

15. Is it easy to learn to play Hello Kitty Online? 

Yes, HKO is deigned to have an easy learning curve. There are many inter-linked game systems, which at first may appear a bit confusing, however a number of NPCs will offer helpful in-game tutorials. It's usually as simple as point and click.

 

Players who fear they may be completely lost can opt to learn how to play the game in the Dream Carnival. Additionally, a playable tutorial/demo is available - see HKO Tutorials.

 

Premium Content

16. What is premium content in Hello Kitty Online? 

Premium content in HKO is purchased using Sanrio Loyalty points and/or Sanrio Cash Points. Premium content is entirely optional - it is not required to play or enjoy Hello Kitty Online.  Sanrio Cash Points can be purchased via credit card transaction on this page, while Sanrio Loyalty Points can be earned by using the free services in SanrioTown and taking part in HKO events. Both types of points are used in the Item Mall to buy items and/or upgrades for your character in Hello Kitty Online.

 

17. What is the Item Mall? 

The Item Mall is a section inside the game where players can purchase special items for their HKO character. These items are not strictly essential to the game, but are quite valuable. Some Item Mall items can be purchased using Sanrio Loyalty Points, while others can only be purchased using Sanrio Cash Points (purchased using real money).

 

Miscellaneous

18. Will there be Player versus Player (PvP)? 

HKO contains no PvP, and it is highly unlikely that it will be added in the future. There are various other ways to compete with other players, including min-games, special event competitions, and more.

 

19. Will the game only be in English? 

English is the official language of HKO, however multilingual versions are also available. There are currently servers for German and French users alongside our English servers, as well as a Thai server that may be accessed only by people in Thailand.  Please visit the Sanrio Digital site for more information.

 

20. How much of the game has instanced areas? 

At this time, none. Instances are locations that are only accessible by limited numbers of people at a time. We are working on instance mechanics, though the scope of instancing remains fluid and we do not expect them to be added in the short term.

 

21. Will the battles be only solo or group? 

In the present version battles are solo by default, although some powerful opponents do require multiple players to work together.

 

22. What kind of weapons/armor/items will there be? 

HKO is a Sanrio game, and we therefore maintain an atmosphere that is peaceful, joyful, and non-violent. This does not mean there will be absolutely no conflict or weaponry. HKO does not have traditional lethal weapons like swords or guns popular in other MMORPGs, but there will be plenty of non-lethal objects such as umbrellas, magic lollipops, brooms, etc. that will be used to drain energy from enemies and put them to sleep.

 

23. Will the game have high-end enemies to defeat? 

Yes. Some high level monsters require players to cooperate, and are not meant to be defeated by solo players.